Privacy Policy

This Privacy Policy explains which personal data we collect, how we use it, and which controls you have when using Uptik.

1. Data We Collect

We may collect the following data categories:

• Account Data: name, email address, encrypted password, avatar, and social login identifiers (when used).
• Organization Data: company name, user-company memberships, and invitation records for collaboration.
• Monitoring Data: domains, IPs, endpoint and SSL monitoring settings, status history, and technical checks required for uptime monitoring.
• Notification Data: channels and destinations such as email addresses and Telegram chat IDs used to send alerts.
• Security and Audit Data: authentication sessions, password reset tokens, and activity logs related to actions performed inside the system.
• Cookie Data: essential cookies for security/session and consent cookies for your privacy choices.

2. Why We Process This Data

• To create and manage your account.
• To monitor your domains and endpoints, including SSL validity and availability.
• To send operational alerts and account communications.
• To secure the platform, prevent abuse, and maintain auditability.
• To comply with legal and contractual obligations.

3. Cookie Usage

We use essential cookies to keep the application secure and functional. Non-essential cookies are only stored after your consent.

4. Data Sharing

We do not sell personal data. Data may be shared only with infrastructure and communication providers that are necessary to operate the service.

5. Data Retention

We retain data for as long as your account is active or as needed for legitimate business and legal purposes.

6. Your Rights (GDPR/LGPD)

You may request or perform, when applicable:

• Access to your personal data.
• Export of your data in machine-readable format.
• Correction of inaccurate data.
• Permanent account deletion.

7. Contact

For privacy-related requests, use the account features available in your profile page or contact our support team through official service channels.